Client Overview:
Our client, a transformation partner in the supply chain technology sector, had recently secured key contracts with major retailers in Germany, making the DACH region a critical focus for their expansion. To capitalise on these contract wins and manage their growing operations, the client needed to make a senior hire in Germany—someone capable of leading client operations, driving growth, and managing crucial relationships with a major software provider and key stakeholders for some of Germany’s major fashion retailers. The ideal candidate needed a strong background in retail and consultancy, with experience at a reputable firm, and the ability to work seamlessly within the German market.
The Challenge:
With significant contract wins already in place, the client was under pressure to find a senior leader who could:
- Transition smoothly into the role and take immediate ownership of upcoming projects in the DACH region.
- Manage complex relationships with software vendors and major retailers while maximizing revenue from existing contracts.
- Be perfectly bilingual in German and English, with a deep understanding of German business culture and the retail landscape, allowing for seamless navigation of the market.
The need for native German language skills, cultural fluency, and the ability to manage relationships with high-profile partners added a layer of complexity to the search. Additionally, time was of the essence, as projects were ready to commence, and the client needed a precise and expedited shortlist of candidates.
Our Approach:
At Procurex, we recognised that this role demanded a specific blend of expertise, language skills, and cultural knowledge. With that in mind, we deployed a targeted and strategic approach to meet the client’s needs:
- Defining the Profile: We worked closely with the client to refine the role’s value proposition, emphasising the importance of a bilingual leader with native-level German language proficiency and significant experience in retail and consultancy. The candidate would also need the ability to maintain relationships with key software providers and retail stakeholders while driving operations in the DACH region.
- Targeted Search and Shortlisting: Leveraging our network of senior professionals, we conducted a focused search for candidates with both retail and consultancy experience in Germany. Our goal was to find a leader who could take the reins quickly while seamlessly integrating into the client’s business operations and culture.
- Speed and Precision: We understood the urgency and worked to deliver a carefully curated shortlist of candidates who met the client’s high standards. Despite the tight timeline, we maintained a focus on precision, ensuring that every candidate was fully vetted for both technical skills and cultural fit.
The Outcome:
Through our targeted search, Procurex successfully identified and secured a senior leader who aligned perfectly with the client’s needs:
- The Selected Candidate: The chosen candidate was a native German speaker with significant experience in both the retail and consultancy sectors, including a strong background in major consultancy firm. With a deep understanding of the DACH market and proven success in managing relationships with major retailers and technology partners, this candidate was well-positioned to take on the client’s strategic goals.
- Notice Period Considerations: Although the selected candidate had an extended notice period with their current employer, the client was confident in their ability to lead operations in the DACH region once they transitioned into the role. The notice period also provided time for the client to prepare for a smooth handover and ensure a seamless integration.
Conclusion:
This case study demonstrates Procurex’s ability to find highly specialized leadership talent under tight timelines and with complex requirements. By understanding the client’s unique challenges—including the need for bilingual, culturally fluent leaders who can manage key relationships with key software providers and major retailers—we were able to secure the ideal candidate for their DACH operations.